Canada Intervention - Intervention Process

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Stage 1: Initial Consultation
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The most difficult part is makng that first call. Our team is empathetic, caring and compassionate and we are there to listen. Most family members are extremely emotionally charged and confused and need some direction. We gather as much collateral information as we can and then decide if our Professional Canadian Intervention Services are appropriate. If the family has chosen to proceed with our services, we walk them through our process step by step and a deposit for our services is taken. This is when most family members feel an extreme sense of relief knowing they have hired a team of professionals to help.

If the family is within our local area, we offer a face to face no charge initial meeting to assist the family to make this very difficult decision. We explore all our options and look at what is best for their loved one. A list of all members wishing to attend the Intervention is made in order for our Interventionist to create a database file.

Stage 2: The Conference Call
conferenece call
We believe that once a family has decided to proceed with an Intervention, time is of the essence. All members wishing to attend the Intervention come together on a specified date for the conference call with the Interventionist assigned their case.

The Interventionist will address the family's immediate concerns and gains more collateral information. We encourage member's to begin a workbook of all of their questions, fears and expectations they have. The Interventionist then walks the members through our process.

This is the point where the Interventionist asks for eveyone's commitment and assists anyone having difficulty following through with the next steps. At this time, we begin to work out some of the fine details such as, flights, accommodations, and the Pre Intervention / Intervention dates. Our travel agents are case sensitive and have been trained on the importance of not only being cost effective with regards to travel and accommodations, but more importantly, the need for total discretion with regards to family contact.

Once the conference call is complete, the Interventionist e-mails everyone a copy of " How to write their letters" to their loved. The whole family have now come together as a team to help their loved one. We assist the family in choosing the right treatment facilty at this time and contact them to set up admission and transport. We work with the facility to make the transition smooth and seamless.

Stage 3: The Pre-Intervention
This is the heart of the Intervention and is time for education and information. All members will undergo 6-8 hrs of intensive information. We have spent many years gathering data and developed one of the world's most informative digital Powerpoint presentations in the field today. Members will be educated on such subjects as:
- The disease model of Addiction and Alcoholism. We separate their loved one from the illness and explain in detail the powerlessness and unmanageability. As all of our Interventionists are in recovery themselves, we are passionate about this area.

- Self defeating behaviors such as Enabling, Co-Dependency, Care-Taking and Rescuing. We not only define the problem, but more importantly, provide the solutions to these unhealthy behaviors. We look closely at personal boundaries and how to create and enforce them.

The Treatment Process. What does treatment look like and what will happen once they are there?

We explore different styles of treatment modules and their process.
We at Canada Interventions have developed relationships with many different treatment facilities throughout the world over the years and have a vast database of treatment providers and their programs. We review all the stages of treatment with the family including :

- Detoxification (Medical withdrawal management).
- Residential Treatment (In patient treatment facilities where the client resides and is treated by professionals)
- Out Patient Treatment (Day or evening treatment programs while the client resides at home)
- Continuing Care (What happens after treatment? Relapse prevention, counselling, support)

Finally the mock Intervention takes place. Each family has brought 2 copies of the letter they will read to their loved one. The Interventionist assists the members in editing their letter if required. It is our job to make sure each member is coming from a non-judgemental place and treats their loved one with respect, love, care and compassion.
At the same time, the Interventionist helps the family members achieve firm yet healthy boundaries or outcomes to protect themselves. This will help in getting the addict's attention and help reach them emotionally. Remember, we are not here to punish or give ultimatums. This is not a illness of moral character or will power. We are simply here to offer a gift of recovery and a solution to their problem. Ultimately at the end of the day, it is their choice and they must be held accountable.

The Intervention has now taken shape. We as a team plan the Intervention usually set for the next day. A safe place is chosen and a plan is developed to have the individual come to us. This is much safer as the addict will not have the power of their own surroundings. At this time the treatment solution is confirmed and the family is instructed to pack their loved one a bag for their journey if possible.

Stage 4: The Intervention
helping addicts
The stage is set and an environment of safety and structure is in place. We address your loved one in your letters beginning with statements of love, compassion and respect and remind them of some fond memories you had together.

Then each member recalls specific events of how the addiction has impacted them. Finally it is time to share your "Outcomes" or "Self- Pledges" if they choose not to accept help.

At Canada Interventions we do not use the word " Consequences" as the individual could relate it to negativity. Once the letters are read, the Interventionist asks the person if they will accept the help and if they choose to go, then we transport him or her directly to treatment.

Stage 5: The Family Afterwards
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Once your loved one is in treatment, now what? Now it is time to pick up the broken pieces and move on. We assist family members to connect with counsellors in their local area and ALANON or NARANON. As this is a family illness, so is recovery.

We encourage all members to connect with others who have shared the same experience and often these people can provide support and hope. We provide a list of past family members we have worked with who are willing to help.

Our job is to keep all members accountable to their "Self-Pledges" or "Outcomes". This consistency is crucial in recovery and will assist your loved one once they return home. If your loved one chooses not to accept help the day of the intervention, more often than not, the Interventionist is called soon afterwards and they are now ready. We provide the guidance and support through this difficult time.

Joey Marcelli
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